Here are some popular questions and answers regarding our shop
1Is it safe to shop on your site?
Vampirestyle.com takes credit card fraud and online payments very seriously. Each order placed through PayPal is encrypted with use Secure Socket Layer (SSL) with 128 bit encryption, the industry standard in secure server protection.
2How can i order?
When you have selected a product you wish to buy, simply click “Add to Cart”on the product page and the product will be added to your Shopping Cart. Once you are happy with your order, click on the “Checkout” button to enter a secure area of our website. Fill out billing and shipping details! Check out with secured PayPal Gateway! Complete the payment and wait for order confirmation from our team. For more information please visit this page.
3Will I be charged customs and import charges?
If you are placing an international order you may be charged customs and import duty depending on the products purchased and the destination country. If you have specific customs questions please contact your local custom.
4Where can I find more info about shipping and delivery?
Although the shipping times can be a few weeks we ship worldwide for free! Your order will be safely delivered by most reliable couriers! For more information please visit this page.
5What if an item I want to order is temporarily out of stock?
If an item is temporarily out of stock you will not be able to add this product to your shopping cart. Please check back occasionally, as you will be able to purchase this item once more inventory arrives. You can also “bookmark” this item by adding it to a Wishlist for future purchase (you must be logged in to use this feature).
6How can I cancel my order?
Please contact our sales department as soon as possible! Email us at: contact @ vampirestyle.com If your order has not yet shipped, please contact our Customer Service department to cancel the order and refund your payment.
7What is your return policy? How do I return or exchange my products?
Here are VampireStyle.com we are committed to great customer service! We can always take care of returns considering the needed conditions are met. We take a great deal of care when packing orders if you think your product is damaged please contact us and send us some photos too. For more information please visit this page.
8I cannot find the answer to my questions.
Don't you find the answer you need in the Faq? Shoot us an email: contact @ vampirestyle.com