Refund policy is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you.

Everyone using our online store receives the following guarantees:

  • Full Refund if you don’t receive your order ( please wait within the shipping times ).
  • You will get a full refund if your order does not arrive within the delivery time promised by our webstore. ( Please make sure to read on our shipping time arrivals )
  • Full or Partial Refund if the item is not as described.

If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item. If it is convenient for you, please take a photo and send it to our email if the product has severe problems.

Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of our webstore (i.e. not cleared by customs, delayed by a natural disaster).

You can submit refund requests by sending a message on Product Returns page.